Privacy Policy

Last updated: 2026-11-12

This policy explains how [Company name not set] ("we", "us") handles data in Adiffy Audit, available at https://audit.adiffy.com. Adiffy Audit is a read-only analytics service that audits a business's own advertising and store data.

Who can use Adiffy Audit

Any business can create an account with an email address and password. You may connect only ad accounts and stores that you are authorised to share.

Data we collect

  • Your account: name, company name, email and a hashed password; your answers to the setup questions (for example your website, top products, price position and target audience); and your plan and coupon history.
  • From Meta (Facebook and Instagram ads): when you log in with Facebook and grant access, we receive an access token and read data for the ad accounts you select: account name, ID, currency and time zone; campaign, ad set and ad names and IDs; ad creatives (thumbnails, images and videos); and performance data such as spend, impressions, reach, frequency, clicks, purchases and purchase value, with breakdowns by date, platform, placement, age, gender and region. We also store the Meta ID returned for your login, so we can act on deletion requests.
  • From Shopify: when you install our app, we receive an access token and read orders and products: order ID and date, sales amounts, discounts, refunds and cancellations, currency, products and quantities, order status and tags, payment method type (for example cash on delivery), the state and city of the shipping address, and the UTM parameters of the visit that led to the order. We do not store customer names, email addresses, phone numbers or street addresses.
  • Technical data: session cookies needed to keep you logged in, and server logs used for security and fixing errors.

How we use data

Only to provide your audit to you: showing performance, comparing time periods, matching ad results with store orders, and explaining changes in results. We do not use your data for advertising, to profile individual people, or for any other customer.

AI assistants (optional)

You can choose to connect Claude (by Anthropic) or ChatGPT (by OpenAI) to your Adiffy account. This is off until you turn it on. When it is on, the AI assistant you connected can read your audit data when you ask it a question, and that data is processed by that provider under its own terms. You can switch the connection off at any time in your account.

What we never do

  • We do not sell data or share it with data brokers.
  • We do not create, edit, pause or publish ads, and we do not change your store.
  • We do not combine one customer's data with another customer's data.

Sharing

Your audit is visible to you. Our support staff can see it when needed to run the service or answer your questions. We use a hosting provider to run Adiffy, which processes data on our behalf. We may disclose data if the law requires it.

Storage and security

Access tokens are stored encrypted. Data is sent only over HTTPS. Access to your audit requires login.

Retention and deletion

We keep data while your account is connected. When you disconnect Meta or Shopify in your account, we delete the related access token and the data synced from it. When you delete your account, we delete all of your data. See our Data Deletion page.

Your rights

You can ask us to access, correct or delete your data at any time by emailing [Contact email not set].

Changes

We will update this page if our practices change and update the date above.

Contact

[Company name not set] · [Contact email not set]